You've Got 8 Seconds by Paul Hellman

Author:Paul Hellman
Language: eng
Format: epub
Publisher: AMACOM
Published: 2017-04-07T04:00:00+00:00

Let’s talk now about answering questions—nightmare or otherwise.

When Asked a Question, You Have Options—Use Them

Suppose you’re giving a presentation:

1.Answer the question. Sure, if you know the answer. But no one expects you to know the answer to every question. And you’ll lose credibility if you pretend you do.

2.Ask the questioner a counter question.

a. Ask him to clarify: “Could you say a bit more about that?” Sometimes there’s a more important question underneath the first one. Other times, you really have no idea what he’s talking about—yikes!—until he says more.

b. Ask her to answer: “I’m flattered you’re asking me that, because I know you’ve thought a lot about this topic. How would you answer the question?” This works well when she really has some expertise and may be dying to talk.

Download

Copyright Disclaimer:
This site does not store any files on its server. We only index and link to content provided by other sites. Please contact the content providers to delete copyright contents if any and email us, we'll remove relevant links or contents immediately.